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 Location: Kenbrook, Wembley Hours: 30 hours per week Salary: £14.98 per hour
 Please note we are only accepting candidates currently living within a reasonable commuting distance of the scheme to ensure a good work-life balance. If you live slightly further away but feel the commute would be manageable, please contact us to discuss your circumstances.
 About the role
 We are looking for a reliable, organised and approachable Administrative Assistant to join our Housing with Care (HWC) team at MHA. This is a key role within the scheme, providing essential administrative and secretarial support to ensure services run smoothly and efficiently.
 As an Administrative Assistant, you will work closely with the Housing with Care Co-ordinator and wider team, supporting staff, residents and visitors while maintaining accurate records and effective systems. You will help create a welcoming, professional environment and play an important part in supporting high-quality care and services for older people.
 What you will do
 <ul>
 <li>Provide comprehensive administrative support, including word processing, filing, and minute-taking.</li>
 <li>Maintain accurate records, produce basic reports, and complete forms as required.</li>
 <li>Process staff timesheets and liaise with Payroll, ensuring rotas are kept up to date on iTrent.</li>
 <li>Administer annual leave entitlements and maintain staff and resident schedules.</li>
 <li>Answer telephone calls and greet visitors, following agreed security and telephone procedures.</li>
 <li>Ensure residents’ Domiciliary Care Contracts are in place and signed before services begin.</li>
 <li>Oversee weekly schedules for residents and staff, ensuring changes are accurately recorded and shared.</li>
 <li>Support meetings by preparing agendas, notices, and minutes, and assist with diary management.</li>
 <li>Maintain administrative systems, update policy manuals, and highlight Health &amp; Safety updates.</li>
 <li>Support recruitment administration where required, promoting equality and a positive image of MHA.</li>
 <li>Attend training, staff meetings, supervisions and appraisals as required.</li>
 <li>Follow safeguarding, infection control, and health &amp; safety policies at all times.</li>
 </ul>
 About you
 We are looking for someone who is organised, dependable and customer-focused, with a positive and flexible approach to work.
 You will bring:
 <ul>
 <li>Previous administrative experience, ideally with at least one year in a similar role.</li>
 <li>Confidence using IT systems including word processing, spreadsheets, databases and email.</li>
 <li>Strong organisational skills with the ability to prioritise tasks and manage time effectively.</li>
 <li>Clear written and verbal communication skills.</li>
 <li>The ability to maintain confidentiality and handle sensitive information appropriately.</li>
 <li>A team-focused attitude with the ability to build positive working relationships.</li>
 <li>Sensitivity to the needs of older people and a willingness to learn and develop.</li>
 <li>A commitment to MHA’s values and high standards of service.</li>
 </ul>
 Why join MHA?
 You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. You will work alongside motivated colleagues in an environment of teamwork and trust, while also having fun.
 At MHA, we believe this is more than just a job. It is a career to be proud of, where every day you can make a positive difference.
 Rewards and benefits
 In addition to a highly competitive salary, you will enjoy:
 <ul>
 <li>28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time).</li>
 <li>A strong pension scheme, life assurance and support with professional fees in relevant roles</li>
 <li>Free DBS checks and uniforms for care and support colleagues</li>
 <li>Confidential counselling, chaplaincy support and access to our hardship fund</li>
 <li>Flexible options to buy or sell annual leave, plus family-friendly policies</li>
 <li>Discounts through the Blue Light Card, Health Service Discounts and the Vivup app</li>
 <li>A full induction, ongoing training, recognised qualifications and clear career progression</li>
 <li>Long service awards to celebrate your contribution</li>
 </ul>
 About the scheme
 Kenbrook care home in Wembley
 Kenbrook is a warm and compassionate home where colleagues work with shared purpose to support older people and individuals living with dementia. The team atmosphere is friendly and respectful, helping new colleagues feel welcomed and valued from the start.
 With a strong focus on dignity, independence and person-centred support, colleagues contribute to a calm and uplifting environment. Guided by MHA’s charitable values, the home encourages collaboration, learning and a sense of belonging.
 For job seekers wanting to build a rewarding career in a supportive and people-focused home, Kenbrook offers meaningful opportunities to grow and make a difference every day.&nbsp;
 For more information about the home, please click&nbsp;<a href="https://mha.org.uk/care-support/care-homes/kenbrook">here</a>
 Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.
 Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA’s Recruitment Team.
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Administrative Support Assistant

Administrative Support Assistant based at Kenbrook, Wembley

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