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 Location: Cromwell House, Norwich
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 Hours: 20 hours per week
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 Salary: £13.45per hour
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 For this role, we are currently considering candidates who live within approximately 15 miles of the Service. This ensures commutes are manageable and support your wellbeing and work-life balance. If you live outside this area but would still find the commute manageable, please get in touch - we are happy to review individual circumstances.
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 About the role
 We are looking for a reliable and caring Domestic Assistant to join our team at MHA. This is an important role, helping to create a clean, safe and welcoming environment where residents feel comfortable, respected and at home.
 As a Domestic Assistant, you will be responsible for maintaining high standards of cleanliness across designated areas of the home, while always respecting residents’ privacy, dignity and individual needs. Your work will play a vital part in supporting wellbeing and infection prevention.
 What you will do
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 <li>Maintain cleanliness and general tidiness of residents’ rooms, bathrooms, offices and communal areas.</li>
 <li>Carry out cleaning tasks in line with schedules, including carpet cleaning where required.</li>
 <li>Respect residents’ privacy, dignity and personal space at all times.</li>
 <li>Use and store cleaning equipment and materials safely and correctly, in line with COSHH requirements.</li>
 <li>Report any faulty equipment, hazards or damage promptly to a senior colleague.</li>
 <li>Attend training, staff meetings, supervisions and appraisals as required.</li>
 <li>Follow MHA policies, including health &amp; safety, infection prevention and safeguarding.</li>
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 About you
 We are looking for someone who is dependable, organised and takes pride in their work.
 You will bring:
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 <li>Previous experience of domestic or cleaning work (desirable).</li>
 <li>The ability to work well as part of a team and use your own initiative.</li>
 <li>Good communication and listening skills.</li>
 <li>The ability to follow instructions and prioritise tasks effectively.</li>
 <li>Sensitivity to the needs of older people.</li>
 <li>A flexible approach to work, including working a 7-day rota.</li>
 <li>A QCF Level 2 or 3 in Health &amp; Social Care is desirable but not essential, as training will be provided.</li>
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 Why join MHA?
 You will be joining an organisation with strong values and a commitment to helping people live later life well. At MHA, every role matters, and Domestic Assistants play a vital part in creating safe, comfortable and caring homes.
 Rewards and benefits
 In addition to a competitive salary, you will enjoy:
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 <li>28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time)</li>
 <li>A strong pension scheme and life assurance</li>
 <li>Free DBS checks and uniforms</li>
 <li>Confidential counselling, chaplaincy support and access to our hardship fund</li>
 <li>Flexible options to buy or sell annual leave, plus family-friendly policies</li>
 <li>Discounts through the Blue Light Card, Health Service Discounts and the Vivup app</li>
 <li>A full induction, ongoing training and development opportunities</li>
 <li>Long service awards to celebrate your contribution</li>
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 About the Service
 Cromwell House care home in Norwich
 Cromwell House is a modern and welcoming home where colleagues help create a supportive and uplifting environment for residents. With a focus on personalised care, colleagues are encouraged to build strong relationships, understand individual needs and contribute ideas that enhance daily life.
 The team works collaboratively, guided by MHA’s values and a shared belief in providing compassionate, person-centred care. New colleagues quickly feel part of a friendly and inclusive community where everyone is encouraged to grow and develop.
 For job seekers looking for meaningful work in a positive, people-focused setting, Cromwell House offers a fulfilling and supportive place to build a career.
 For more information about the home, please click&nbsp;<a href="https://mha.org.uk/care-support/care-homes/cromwell-house">here</a>
 Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.
 Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA’s Recruitment Team.
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Domestic Assistant

Domestic Assistant based at Cromwell House, Norwich

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